Intermittent Direct Billing Issue: Vodafone

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised that the Direct Billing issue on Vodafone platform has now been resolved.

Please do not hesitate to contact us if you have any queries.

Kind regards

Fonix Operations Team

Posted Aug 25, 2019 - 08:09 BST

Investigating

Dear Customer

Please be advised Vodafone are currently experiencing intermittent issues on their Direct Billing platform. We have raised it into them and they are investigating.

We will update you as soon as we have any further information.

Kind regards,

Fonix Operations Team

Posted Aug 25, 2019 - 00:10 BST

This incident affected: Direct Billing.