Three Planned Maintenance

Incident Report for Fonix Services

Resolved

Dear customer,

this maintenance has been successfully completed with no further communications from Three.

Kind regards

Fonix Operations Team

Posted Nov 20, 2019 - 08:16 GMT

Identified

Dear Customer

Please be advised we have received the following communication from Three regarding planned maintenance.

Planned maintenance on the 3API platform, this is expected to cause a disruption to 3API application, used for direct carrier billing services between 23:00 (GMT) 19th November, 2019 until 03:00 (GMT) 20th November, 2019.

Kind regards

Fonix Operations Team

Posted Nov 20, 2019 - 00:21 GMT

This incident affected: Mobile Operator Connections (Three-UK) and Direct Billing.