Planned Maintenance: Orange Direct Billing Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance has been completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted 24 days ago. Sep 24, 2019 - 10:19 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance on the below date and time impacting Orange users only.

Maintenance Details:

Due to emergency system maintenance, it may not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway for Orange branded end users.

Brand Impacted: Orange

Maintenance Start Date/Time: 23/09/2019 22:00

Maintenance End Date/Time: 24/09/2019 06:00

Service Impact:

Partners may not be able to process Charge to Bill requests via the EE Direct Billing API Gateway for Orange branded end users between the above times. EE and T-Mobile branded end users will be unaffected.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted 28 days ago. Sep 20, 2019 - 16:28 BST
This scheduled maintenance affected: Direct Billing and Payforit.