Planned Maintenance O2 Premium SMS Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance has been completed successfully.

O2 have not confirmed as yet, but we are seeing successful MO and MT traffic.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted 3 days ago. Oct 15, 2019 - 10:16 BST
Scheduled
Dear Customer

Please be advised we have received the following communication from O2 regarding planned maintenance on the below date and time.


"This e-mail is to notify you of some planned maintenance on our Premium SMS MPay (Micropayments) platform.

The work will take place overnight between 22:30 on Monday 14th October and 06:00 on Tuesday 15th October. Service outage of 2 hours will start at 23:00 hrs. If a rollback is required, there will be a further outage of up to 2 hrs.

During the 2 hours downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected and you would need to re-submit once the work is completed.

Please accept our apologies for any inconvenience this may cause."

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted 15 days ago. Oct 03, 2019 - 09:20 BST
This scheduled maintenance affected: Mobile Operator Connections (O2-UK) and Premium SMS Gateway.