Network connectivity issue

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised that Fonix experienced a networking connectivity problem between 02:13 and 03:07. This impacted Fonix SMS and Premium SMS services. During the time of service disruption all messages were queued and subsequently delivered when the issue was resolved.

We are investigating the cause and it appears to have been a networking issues at our cloud hosting provider.

Kind regards

Fonix Operations Team

Posted Aug 16, 2016 - 04:50 BST

This incident affected: SMS Gateway and Premium SMS Gateway.