Planned Maintenance: Three Billing Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised Three have confirmed the below maintenance has been completed successfully.

Kind regards

Fonix Operations Team
Posted Feb 21, 2020 - 06:39 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from Three regarding planned maintenance on the below date and time.

An essential maintenance will take place on 20/02/2020 23:00 (GMT) until 21/02/2020 06:35 (GMT). This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

Any systems that interact with our billing platform will be affected.

If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:

“Premium rate/competition texts will be temporarily unavailable on Three's network from 21/02/2020 00:30 (GMT) until 21/02/2020 03:30 (GMT). Texts from Three customers will not be sent.”

Kind regards

Fonix Operations Team
Posted Feb 20, 2020 - 18:54 GMT
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).