Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised EE has cancelled the below planned maintenance.

Kind regards

Fonix Operations Team
Posted Nov 22, 2019 - 16:14 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance on their direct billing platform on the below date and time.

Maintenance Details:

Due to emergency system maintenance, it may not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway for T-Mobile and EE branded end users between 20:00 and 04:20. Should a backout be required for the maintenance, the service may be unavailable until 09:30.

Brand Impacted: EE

Maintenance Start Date/Time: 24/11/2019 20:00

Maintenance End Date/Time: 25/11/2019 04:20

Service Impact:

Partners will not be able to process Charge to Bill requests via the EE Direct Billing API Gateway between the above times. Orange branded end users will be unaffected.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Nov 19, 2019 - 15:22 GMT
This scheduled maintenance affected: Direct Billing.