Intermittent Direct Billing Issue: Vodafone
Incident Report for Fonix Services
Resolved
Dear Customer

Please be advised the intermittent issue impacting the Vodafone direct billing platform has now been resolved.

Vodafone have yet to confirm the root cause of the issue.

We will update you if we receive any further information.

Kind regards

Fonix Operations Team
Posted Feb 07, 2017 - 13:04 GMT
Identified
Dear Customer

Please be advised Vodafone are experiencing intermittent issues impacting their direct billing platform.

Vodafone are aware of the issue and they are currently investigating.

As soon as we have further information we will update you.

Kind regards

Fonix Operations Team
Posted Feb 07, 2017 - 10:36 GMT
This incident affected: Direct Billing and Charity Services.