Planned Maintenance: Three Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised Three has confirmed the below planned maintenance was completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 24, 2020 - 09:22 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from Three regarding planned maintenance on their direct billing platform on the below date and time.

"This is to inform you that essential maintenance is planned for the below date and time.

Disruption to 3API application, used for direct carrier billing services is expected between 02:00 AM (GMT) 24th January until 04:00 AM (GMT) 24th January, 2020.

The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible."

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 16, 2020 - 10:11 GMT
This scheduled maintenance affected: Direct Billing.