Please be advised Three have confirmed the below planned maintenance has been completed successfully.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Aug 14, 2020 - 11:54 BST
Scheduled
Dear Customer
Please be advised we have received the following notification from Three regarding planned maintenance on their Direct Billing platform on the below date and time.
***This is to inform you that the maintenance initially planned on 11th August 2020 23:00 (BST) until 12th August 2020 15:30 (BST) has been rescheduled and will be performed between 22:00 (BST), 13th August 2020 until 14:30 (BST),14th August 2020.***
This is to inform you that essential maintenance is planned for the above date and time.
Disruption to 3API application, used for direct carrier billing services is expected between 22:00 (BST) 13th August until 13:20 (BST) 14th August, 2020.
The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Aug 12, 2020 - 15:50 BST
This scheduled maintenance affected: Direct Billing.