Planned Maintenance: EE DIrect Billing
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance was completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Sep 17, 2020 - 11:56 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance on their Direct Billing platform on the below date and time.

Maintenance Details:

Due to planned system maintenance, it will not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway. Please note, the expected outage is from 16/09 22:00 until 17/09 04:00. In the event a roll back of the change, partners may experience an outage up to 05:50.

Brand Impacted: EE

Maintenance Start Date/Time: 16/09/2020 22:00

Maintenance End Date/Time: 17/09/2020 06:00

Service Impact: Partners will not be able to process Charge to Bill requests via the EE Direct Billing API Gateway between the above times.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Sep 09, 2020 - 17:37 BST
This scheduled maintenance affected: Direct Billing and Payforit.