Three Planned Maintenance
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance has been postponed.

We will update you when we receive revised timings.

Kind regards

Fonix Operations Team
Posted Oct 05, 2016 - 10:09 BST
Scheduled
Dear Customer

Please be advised we have received the below communication from Three regarding planned maintenance on the above date and time.

This is to inform you that essential maintenance is planned for the above date and time on the Three SMSC Birmingham platform, this is expected to cause a short duration interruption to your service.

If Partners remain connected to both sites the expected impact is:

We do not expect SMPP/UCP applications to disconnect but traffic being rejected temporarily during the SMSC core process restart.
Traffic originated from Partners will not be processed for approximately 3 minutes intermittently between 05/10/2016 22:30:00 (UTC+1) and 06/10/2016 05:00:00 (UTC+1) during the upgrade.

This traffic should be retried and shall be successful in the retry. However we suggest not to plan any Major Campaigns during this time.
Traffic originated from Subscribers towards the Partners will suffer delay of approximately 30 minutes.

The above date and time may change, if it does we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

Please note we are connected to both SMSCs and as such do not expect any interruption to service during the maintenance window.

Kind regards

Fonix Operations Team
Posted Sep 20, 2016 - 14:06 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).