Planned Maintenance: Three Emergency Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised Three have confirmed the planned maintenance has been completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted 10 days ago. Oct 08, 2019 - 10:30 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from Three regarding emergency maintenance on the below date and time.

"An essential maintenance will take place on 08/10/2019 01:00 AM (BST) until 08/10/2019 09:30 AM (BST). This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

Any systems that interact with our billing platform will be affected

If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:

“Premium rate/competition texts will be temporarily unavailable on Three's network from 08/10/2019 01:00 AM (BST) until 08/10/2019 09:30 AM (BST). Texts from Three customers will not be sent.”

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted 11 days ago. Oct 07, 2019 - 16:34 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).