Planned Maintenance: EE Direct Billing Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised EE have confirmed the below maintenance has been completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted 18 days ago. Sep 30, 2019 - 10:01 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding a planned outage impacting direct billing on the below date and time.

Maintenance Details:

Due to emergency system maintenance, it will not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway between 20:05 and 21:35 for T-Mobile and EE branded end users.

Brand Impacted: EE

Maintenance Start Date/Time: 29/09/2019 20:00

Maintenance End Date/Time: 30/09/2019 08:00

Service Impact:

Partners will not be able to process Charge to Bill requests via the EE Direct Billing API Gateway between the above times. Orange branded end users will be unaffected.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted 21 days ago. Sep 27, 2019 - 12:51 BST
This scheduled maintenance affected: Direct Billing and Payforit.