Please be advised the below planned maintenance has been postponed.
The maintenance will now take place between 23:00 (UTC) 8th February and 04:00 (UTC) 9th February,
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jan 27, 2017 - 15:16 GMT
Scheduled
Dear Customer
Please be advised we have received the below notification from Three regarding a planned outage on their network.
This is to inform you that essential maintenance is planned on 2nd February from 23:00 (UTC) until 04:00 (UTC) on 3rd February 2017.
This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible
This outage will be similar to the previous outages and any systems that interact with our billing system will be affected.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below for the expected outage period between 00:00 and 01:30:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 00:00 (UTC) until 01:30 (UTC) on 3rd February 2017. Texts from Three customers will not be sent.”
Please do not hesitate to contact us if you have any queries.
Kind regards
Fonix Operations Team
Posted Jan 16, 2017 - 16:09 GMT
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).