Planned Maintenance: EE Direct Billing Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the EE maintenance was completed as planned.

Unfortunately the changes had to be rolled back due to unforeseen issues, we will update you when we receive details as to the new dates for the release.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jun 05, 2019 - 08:57 BST
Scheduled
Dear Customer

Please be advised we have received the below notification from EE regarding planned maintenance on the below date and time.

Maintenance Details: Due to planned system maintenance, it will not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway.

Brand Impacted: EE
Maintenance Start Date/Time: 04/06/2019 22:00
Maintenance End Date/Time: 05/06/2019 06:00

Service Impact: Partners will not be able to process Charge to Bill requests via the EE Direct Billing API Gateway between the above times.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jun 03, 2019 - 09:36 BST
This scheduled maintenance affected: Direct Billing.