Planned Maintenance: Three Direct Billing
Scheduled Maintenance Report for Fonix Services
The scheduled maintenance has been completed.
Posted Sep 24, 2020 - 08:42 BST
Dear Customer

Please be advised we have received the following notification from Three regarding planned maintenance on their Direct Billing platform on the below date and time:

This is to inform you that essential maintenance is planned for the above date and time.

Disruption to 3API application, used for direct carrier billing services is expected between 00:00 (BST) 23rd September till 03:00 (BST) 23rd September, 2020.

The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Sep 15, 2020 - 09:19 BST
This scheduled maintenance affected: Direct Billing and Payforit.