Planned Maintenance: Virgin Premium SMS Outage
Scheduled Maintenance Report for Fonix Services
The scheduled maintenance has been completed.
Posted Oct 05, 2020 - 15:40 BST
Dear Customer

Please be advised we have received the following notification from Virgin regarding a planned outage impacting Premium SMS on the below date and time.

This email is to notify you that there is planned maintenance @21:00 on 04/10 to 7:40 on 05/10 UK time

There will be an outage impacting payment providers and aggregators during the deployment between 02:00 – 06:00 on 05/10


Change window: 21:00 on 04/10 to 7:40 on 05/10 UK time

Outage window: 02:00 – 07:40 on 05/10 UK time


- Outage to payment providers and aggregators between 02:00 to 06:00 on 05/10 UK time

- Services will be unavailable during the outage window.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Sep 25, 2020 - 14:07 BST
This scheduled maintenance affected: Premium SMS Gateway and Mobile Operator Connections (Virgin Mobile).