Please be advised the below maintenance was completed successfully.
There was no interruption to service during the maintenance window.
Kind regards
Fonix Operations Team
Posted Jan 17, 2020 - 09:47 GMT
Scheduled
Dear Customer
As previously communicated, please be advised we will be undertaking planned maintenance on our fpay platform on the below date and time.
The maintenance will now include the below items:
1) Adding retry logic to merchant notifications when a user unsubscribes. If the request fails or does not return a 2xx response code, we will retry the notification every 10 minutes for 24 hours.
2) Any user that has not been successfully billed for an active subscription (after any free trial period has ended) for a period of 60 concurrent days, will be automatically unsubscribed from the service as per the Mobile Network Operator codes of practice.
3) Following the recent announcement from the Mobile Network Operators regarding the dissolution of the Payforit brand, the Payforit logo and all links to Payforit will be removed from the standard payment pages. Please check all services to ensure you have a logo and / or image uploaded to ensure the pages are correct once the Payforit logo is removed.
There is no anticipated impact to service during the maintenance window.
Kind regards
Fonix Operations Team
Posted Jan 13, 2020 - 15:18 GMT
This scheduled maintenance affected: Direct Billing.