Planned Maintenance: O2 Premium SMS
Scheduled Maintenance Report for Fonix Services
The scheduled maintenance has been completed.
Posted Sep 29, 2020 - 13:36 BST
Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance on their Premium SMS platform on the below date and time.

This e-mail is to notify you of some planned maintenance on our Premium M/t SMS MPay (Micropayments) platform.

The work will take place overnight between 22:30 on Monday 28th Sep and 06:00 on Tuesday 29th Sep (Times in BST). Service outage of up to 2 hours will start at 23:00hrs. If a rollback is required, there will be a further outage of up to 2hrs.

During the 2 hours downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected.

Please accept our apologies for any inconvenience this may cause.

Note: this does not impact standard peer to peer or bulk / A2P SMS and affects M/t Premium SMS only

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Sep 17, 2020 - 11:18 BST
This scheduled maintenance affected: Premium SMS Gateway.