All Systems Operational
About This Site
Welcome to the Fonix Mobile Live Operations Status Page. The Fonix Operations team will update this site with critical issues and service affecting incidents that impact any of our products. All scheduled maintenance and completion confirmations will also be recorded on this page for your convenience. To get live status updates on any of the below products, please click on the button at the top of the page and submit your email address.
Mobile Operator Connections
Operational
O2-UK
?
Operational
Three-UK
?
Operational
EE-UK (T-Mobile & Virgin)
?
Operational
EE-UK (Orange)
?
Operational
Vodafone-UK
?
Operational
Sky Mobile
Operational
Virgin Mobile
Operational
Plan-UK
Operational
SMS Gateway
?
Operational
Premium SMS Gateway
?
Operational
Direct Billing and Payforit
?
Operational
Campaign Manager Platform
?
Operational
Voice Shortcodes
?
Operational
Operator Age Verification
?
Operational
Charity Services
Operational
SMPP Connections
Operational
Compliance
Operational
International
Operational
Ireland
Operational
Austria
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance: fpay Upgrade
Aug 18, 10:00-16:00 BST
Dear Customer
Please be advised we will be undertaking planned maintenance on our fpay platform on the below date and time.
The maintenance is a routine upgrade of our systems. There is no anticipated impact to service during the maintenance window.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted on Aug 17, 16:15 BST
Please be advised we will be undertaking planned maintenance on our fpay platform on the below date and time.
The maintenance is a routine upgrade of our systems. There is no anticipated impact to service during the maintenance window.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted on Aug 17, 16:15 BST
Planned Maintenance: EE Direct Billing
Aug 23, 22:00 - Aug 24, 06:00 BST
Dear Customer
Please be advised we have received the following notification from EE regarding planned maintenance on their Direct Billing platform on the below date and time.
Maintenance Details:
Due to planned system maintenance, it may not be possible to process Charge to Bill requests via the BT Direct Billing API Gateway. Please note, we do not expect this change to have an outage however, the previous instance did cause an issue and this communication is precautionary.
Brand Impacted: EE
Maintenance Start Date/Time: 23/08/2022 22:00
Maintenance End Date/Time: 24/08/2022 06:00
Service Impact:
Partners may not be able to process Charge to Bill requests via the BT Direct Billing API Gateway between the above times.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted on Aug 16, 17:26 BST
Please be advised we have received the following notification from EE regarding planned maintenance on their Direct Billing platform on the below date and time.
Maintenance Details:
Due to planned system maintenance, it may not be possible to process Charge to Bill requests via the BT Direct Billing API Gateway. Please note, we do not expect this change to have an outage however, the previous instance did cause an issue and this communication is precautionary.
Brand Impacted: EE
Maintenance Start Date/Time: 23/08/2022 22:00
Maintenance End Date/Time: 24/08/2022 06:00
Service Impact:
Partners may not be able to process Charge to Bill requests via the BT Direct Billing API Gateway between the above times.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted on Aug 16, 17:26 BST