In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 2026 - 22:00 BST
Sep 21, 2026 - 22:00 BST
Scheduled - Dear Customer,
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.
Maintenance Details:
Change Window: 21/09/2026 22:00 (pm UK time) – 22/09/2026 06:00 (am UK time)
Impact:
There will be outage from 22:00 to 01:00 including rollback during which SMSC - (Mobile Terminating (MT) Premium Text messaging service) will be unavailable.
What can we tell you about this:
The activity will take place overnight during the maintenance window.
This will impact the PSMS platform which will see a delay with PSMS MT.
Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.
If you have any questions please contact your account manager
Kind regards,
Fonix Operations Team
Sep 21, 2026 22:00 - Sep 22, 2026 06:00 BST
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.
Maintenance Details:
Change Window: 21/09/2026 22:00 (pm UK time) – 22/09/2026 06:00 (am UK time)
Impact:
There will be outage from 22:00 to 01:00 including rollback during which SMSC - (Mobile Terminating (MT) Premium Text messaging service) will be unavailable.
What can we tell you about this:
The activity will take place overnight during the maintenance window.
This will impact the PSMS platform which will see a delay with PSMS MT.
Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.
If you have any questions please contact your account manager
Kind regards,
Fonix Operations Team
Sep 21, 2026 22:00 - Sep 22, 2026 06:00 BST
About This Site
Welcome to the Fonix Mobile Live Operations Status Page. The Fonix Operations team will update this site with critical issues and service affecting incidents that impact any of our products. All scheduled maintenance and completion confirmations will also be recorded on this page for your convenience. To get live status updates on any of the below products, please click on the button at the top of the page and submit your email address.
SMS Gateway
Operational
Premium SMS Gateway
Under Maintenance
Direct Billing
Operational
Campaign Manager Platform
Operational
Mobile Operator Connections
Operational
O2-UK
Operational
Three-UK
Operational
EE-UK (T-Mobile & Virgin)
Operational
EE-UK (Orange)
Operational
Vodafone-UK
Operational
Sky Mobile UK
Operational
Virgin Mobile UK
Operational
Plan-UK
Operational
eir-IE
Operational
Three-IE
Operational
Vodafone-IE
Operational
Virgin Media IE
Operational
Tesco-IE
Operational
Sky-IE
Operational
Voice Shortcodes
Operational
Operator Age Verification
Operational
Charity Services
Operational
SMPP Connections
Operational
Compliance
Operational
International
Operational
Ireland
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance: O2 Premium SMS Sep 23, 2026 22:00 - Sep 24, 2026 06:00 BST
Dear Customer,
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.
Maintenance Details:
Change Window: 23/09/2026 22:00 (pm UK time) – 24/09/2026 06:00 (am UK time)
Impact:
There will be outage from 22:00 to 00:00 including rollback during which SMSC - (Mobile Terminating (MT) Premium Text messaging service) will be unavailable.
What can we tell you about this:
The activity will take place overnight during the maintenance window.
This will impact the PSMS platform which will see a delay with PSMS MT.
Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.
If you have any questions please contact your account manager
Kind regards,
Fonix Operations Team
Posted on Sep 21, 2026 - 14:53 BST
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.
Maintenance Details:
Change Window: 23/09/2026 22:00 (pm UK time) – 24/09/2026 06:00 (am UK time)
Impact:
There will be outage from 22:00 to 00:00 including rollback during which SMSC - (Mobile Terminating (MT) Premium Text messaging service) will be unavailable.
What can we tell you about this:
The activity will take place overnight during the maintenance window.
This will impact the PSMS platform which will see a delay with PSMS MT.
Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.
If you have any questions please contact your account manager
Kind regards,
Fonix Operations Team
Posted on Sep 21, 2026 - 14:53 BST
Planned Maintenance: Campaign Manager Update Sep 28, 2026 17:00-19:00 BST
Dear Customer,
Please be advised we will be undertaking planned maintenance on our Campaign Manager platform on the below date and time.
The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted on Sep 21, 2026 - 14:17 BST
Please be advised we will be undertaking planned maintenance on our Campaign Manager platform on the below date and time.
The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted on Sep 21, 2026 - 14:17 BST