All Systems Operational

About This Site

Welcome to the Fonix Mobile Live Operations Status Page. The Fonix Operations team will update this site with critical issues and service affecting incidents that impact any of our products. All scheduled maintenance and completion confirmations will also be recorded on this page for your convenience. To get live status updates on any of the below products, please click on the button at the top of the page and submit your email address.

Uptime over the past 90 days. View historical uptime.
SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Premium SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Direct Billing ? Operational
90 days ago
100.0 % uptime
Today
Campaign Manager Platform ? Operational
90 days ago
100.0 % uptime
Today
Mobile Operator Connections Operational
O2-UK ? Operational
Three-UK ? Operational
EE-UK (T-Mobile & Virgin) ? Operational
EE-UK (Orange) ? Operational
Vodafone-UK ? Operational
Sky Mobile UK ? Operational
Virgin Mobile UK ? Operational
Plan-UK ? Operational
eir-IE ? Operational
Three-IE ? Operational
Vodafone-IE ? Operational
Virgin Media IE ? Operational
Tesco-IE ? Operational
Voice Shortcodes ? Operational
Operator Age Verification ? Operational
Charity Services Operational
SMPP Connections Operational
Compliance Operational
International Operational
Ireland Operational
Austria Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Sonar Response Time ?
Fetching
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Planned Maintenance: EE Direct Billing
Completed - The scheduled maintenance has been completed.
Apr 24, 06:00 BST
Scheduled - Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.

Maintenance Details:

Please note, due to system maintenance, there may be some downtime during the below maintenance window. During the downtime, the BT API Gateway may return errors for any Direct Carrier Billing requests. See below for further details.

Brand Impacted: EE

Maintenance Start Date/Time: 23/04/2024 22:00

Downtime Start Date/Time: 23/04/2024 22:00

Downtime End Date/Time: 24/04/2024 04:00

Maintenance End Date/Time: 24/04/2024 06:00

Service Impact:

Errors may be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00.

Kind regards

Fonix Operations Team
Apr 18, 15:23 BST
Apr 23, 2024
Planned Maintenance: EE Direct Billing
Completed - The scheduled maintenance has been completed.
Apr 23, 06:00 BST
Scheduled - Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.

Maintenance Details:

Please note, due to system maintenance, there may be some downtime during the below maintenance window. During the downtime, the BT API Gateway may return errors for any Direct Carrier Billing requests. See below for further details.

Brand Impacted: EE

Maintenance Start Date/Time: 22/04/2024 22:00

Downtime Start Date/Time: 22/04/2024 22:00

Downtime End Date/Time: 23/04/2024 04:00

Maintenance End Date/Time: 23/04/2024 06:00

Service Impact:

Errors may be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00.

Kind regards

Fonix Operations Team
Apr 18, 15:21 BST
Apr 22, 2024
Planned Maintenance: Campaign Manager Update
Completed - The scheduled maintenance has been completed.
Apr 22, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 17:00 BST
Scheduled - Dear Customer,

Please be advised we will be undertaking planned maintenance on our Campaign Manager platform on the below date and time.

The maintenance is a routine upgrade of our systems.

There is no anticipated impact to service during the maintenance window.

Please do not hesitate to contact us if you have any questions.

Kind regards,

Fonix Operations Team
Apr 16, 12:16 BST
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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