All Systems Operational
About This Site
Welcome to the Fonix Mobile Live Operations Status Page. The Fonix Operations team will update this site with critical issues and service affecting incidents that impact any of our products. All scheduled maintenance and completion confirmations will also be recorded on this page for your convenience. To get live status updates on any of the below products, please click on the button at the top of the page and submit your email address.
Mobile Operator Connections
Operational
O2-UK
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Operational
Three-UK
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Operational
EE-UK (T-Mobile & Virgin)
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Operational
EE-UK (Orange)
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Operational
Vodafone-UK
?
Operational
Sky Mobile
Operational
Virgin Mobile
Operational
SMS Gateway
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Operational
Premium SMS Gateway
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Operational
Direct Billing and Payforit
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Operational
Campaign Manager Platform
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Operational
Voice Shortcodes
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Operational
Operator Age Verification
?
Operational
Charity Services
Operational
SMPP Connections
Operational
Compliance
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance: Three Direct Billing
May 16, 19:00 - May 17, 12:00 BST
Dear Customer
Please be advised we have received the following notification from Three regarding planned maintenance impacting their Direct Billing platform on the below date and time.
This is to inform you that essential maintenance is planned for the below date and time.
Disruption to the 3API application, used for direct carrier billing services is expected between 19:00 (BST) 16th May till 12:00 (BST) 17th May 2022 for a minimal 5-10 mins.
The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavor to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted on May 16, 16:36 BST
Please be advised we have received the following notification from Three regarding planned maintenance impacting their Direct Billing platform on the below date and time.
This is to inform you that essential maintenance is planned for the below date and time.
Disruption to the 3API application, used for direct carrier billing services is expected between 19:00 (BST) 16th May till 12:00 (BST) 17th May 2022 for a minimal 5-10 mins.
The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavor to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted on May 16, 16:36 BST
Planned Maintenance: O2 Premium SMS
May 18, 22:30 - May 19, 06:00 BST
Dear Customer
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Premium SMS platform on the below date and time.
This e-mail is to notify you of some planned maintenance our Premium M/t SMS MPay (Micropayments) platform that we have just been made aware of.
18/05/2022 22:30 - 19/05/2022 06:00
Impact:
For switchover there will be outage for two hours from 23:00.
In case of rollback a further two hours outage maybe needed. The specific time of when this will occur is not known.
What can we tell you about this:
The activity will take place overnight as per the dates above.
Please note:
Every effort will be made to mitigate the effect on our customers experience during the work, but a full service outage is expected.
Please do not hesitate to contact us if you have any question.
Kind regards
Fonix Operations Team
Posted on May 10, 11:05 BST
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Premium SMS platform on the below date and time.
This e-mail is to notify you of some planned maintenance our Premium M/t SMS MPay (Micropayments) platform that we have just been made aware of.
18/05/2022 22:30 - 19/05/2022 06:00
Impact:
For switchover there will be outage for two hours from 23:00.
In case of rollback a further two hours outage maybe needed. The specific time of when this will occur is not known.
What can we tell you about this:
The activity will take place overnight as per the dates above.
Please note:
Every effort will be made to mitigate the effect on our customers experience during the work, but a full service outage is expected.
Please do not hesitate to contact us if you have any question.
Kind regards
Fonix Operations Team
Posted on May 10, 11:05 BST