In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 2026 - 22:00 BST
Scheduled - Dear Customer
Please be advised that we have received a notification from Three UK regarding planned maintenance that may impact their Direct Carrier Billing platform during the following window.
Maintenance Details:
Three will carry out a routine change, which may affect Direct Carrier Billing services.
Start - 31/08/2026 10:00 PM BST
End - 01/09/2026 6:00 AM BST
During this period, there may be intermittent disruption to Direct Carrier Billing transactions on the Three network.
If you have any questions, please contact the Fonix Operations team.
Kind regards,
Fonix Operations Team
Aug 31, 2026 22:00 - Sep 1, 2026 06:00 BST
Update - Dear Customer,
Sky are investigating the issue and we will update you as soon as we have any updates.
Kind Regards,
Aug 14, 2026 - 09:41 BST
Investigating - Dear Customer
Please be advised Sky are currently experiencing intermittent issues.
We will update you as soon as we have any further information.
Kind regards,
Fonix Operations Team
Aug 13, 2026 - 22:00 BST