In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 17:00 GMT
Mar 09, 2026 - 17:00 GMT
Scheduled - Dear Customer,
Please be advised we will be undertaking planned maintenance on our Campaign Manager platform on the below date and time.
The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window.
Please do not hesitate to contact us if you have any questions.
Kind regards,
Fonix Operations Team
Mar 9, 2026 17:00-19:00 GMT
Please be advised we will be undertaking planned maintenance on our Campaign Manager platform on the below date and time.
The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window.
Please do not hesitate to contact us if you have any questions.
Kind regards,
Fonix Operations Team
Mar 9, 2026 17:00-19:00 GMT
About This Site
Welcome to the Fonix Mobile Live Operations Status Page. The Fonix Operations team will update this site with critical issues and service affecting incidents that impact any of our products. All scheduled maintenance and completion confirmations will also be recorded on this page for your convenience. To get live status updates on any of the below products, please click on the button at the top of the page and submit your email address.
SMS Gateway
Operational
Premium SMS Gateway
Operational
Direct Billing
Operational
Campaign Manager Platform
Under Maintenance
Mobile Operator Connections
Operational
O2-UK
Operational
Three-UK
Operational
EE-UK (T-Mobile & Virgin)
Operational
EE-UK (Orange)
Operational
Vodafone-UK
Operational
Sky Mobile UK
Operational
Virgin Mobile UK
Operational
Plan-UK
Operational
eir-IE
Operational
Three-IE
Operational
Vodafone-IE
Operational
Virgin Media IE
Operational
Tesco-IE
Operational
Sky-IE
Operational
Voice Shortcodes
Operational
Operator Age Verification
Operational
Charity Services
Operational
SMPP Connections
Operational
Compliance
Operational
International
Operational
Ireland
Operational
Austria
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance: EE Direct Billing Mar 9, 2026 23:00 - Mar 10, 2026 05:00 GMT
Dear Customer
Please be advised that we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the date and time below.
Maintenance Details:
Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details.
Maintenance Start Date/Time: 09/03/2026 23:00 PM
Downtime Start Date/Time: 09/03/2026 23:05 PM
Downtime End Date/Time: 10/03/2026 03:30 AM
Maintenance End Date/Time: 10/03/2026 05:00 AM
Service Impact:
Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 05:00 AM.
Kind regards,
Fonix Operations Team
Posted on Mar 04, 2026 - 10:46 GMT
Please be advised that we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the date and time below.
Maintenance Details:
Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details.
Maintenance Start Date/Time: 09/03/2026 23:00 PM
Downtime Start Date/Time: 09/03/2026 23:05 PM
Downtime End Date/Time: 10/03/2026 03:30 AM
Maintenance End Date/Time: 10/03/2026 05:00 AM
Service Impact:
Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 05:00 AM.
Kind regards,
Fonix Operations Team
Posted on Mar 04, 2026 - 10:46 GMT
Planned Maintenance: Three Direct Billing Mar 17, 2026 00:30-04:50 GMT
Dear Customer
Please be advised we have received the following notification from Three regarding planned maintenance impacting their Direct Billing platform on the below date and time.
Maintenance Details:
We are performing a normal change at our end which may cause a potential impact to Direct Carrier Billing Services.
CRQ Start - 17/03/2026 12:30 AM
CRQ End - 17/03/2026 4:50 AM
Kind regards,
Fonix Operations Team
Posted on Mar 06, 2026 - 14:35 GMT
Please be advised we have received the following notification from Three regarding planned maintenance impacting their Direct Billing platform on the below date and time.
Maintenance Details:
We are performing a normal change at our end which may cause a potential impact to Direct Carrier Billing Services.
CRQ Start - 17/03/2026 12:30 AM
CRQ End - 17/03/2026 4:50 AM
Kind regards,
Fonix Operations Team
Posted on Mar 06, 2026 - 14:35 GMT