Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Mar 17, 2023 - 15:12 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.

Maintenance Details:

Due to system maintenance, it will not be possible to process Charge to Bill requests via the BT Direct Billing API Gateway. Please note, the expected outage is from 13-03-2023 22:00 PM up to 14-03-2023 06:30 AM. In the event a roll back is required, partners may experience an outage up to 08:45 AM.

Brand Impacted: EE

Maintenance Start Date/Time: 13-03-2023 16:00

Maintenance End Date/Time: 14-03-2023 09.00

Service Impact:

Partners will not be able to process Charge to Bill requests via the BT Direct Billing API Gateway between the above times.

Kind regards

Fonix Operations Team
Posted Mar 06, 2023 - 17:42 GMT
This scheduled maintenance affected: Direct Billing.
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