Intermittent Issue: Three Premium SMS

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised Three experienced an intermittent issue impacting Premium and Bulk SMS connections.

The issue occurred between 8.20am and 8.50am. During this window there may have been a delay to users receiving MT messages.

MO messages were not impacted.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jun 10, 2025 - 09:34 BST
This incident affected: Mobile Operator Connections (Three-UK).