Planned Maintenance: O2 Premium SMS

Scheduled Maintenance Report for Fonix Services

Completed

Dear Customer

Please be advised the below planned maintenance has been postponed.

Kind regards

Fonix Operations Team
Posted Oct 12, 2026 - 18:00 BST

Scheduled

Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Premium SMS platform on the below date and time:

12/10/2026 22:30 (pm UK time) - 13/10/2026 06:00 (am UK time)

Impact:

There will be an outage from 23:00 to 01:00 with rollback up to 03:00 if needed.

Messages are not expected to be lost.

What can we tell you about this:

The activity will take place overnight during the maintenance window.

This will impact the MPAY platform which will see a delay with PSMS.

Please note:

Every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.

Kind regards

Fonix Operations Team
Posted Oct 12, 2026 - 16:18 BST
This scheduled maintenance affected: Premium SMS Gateway.