Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance has been cancelled.

Kind regards

Fonix Operations Team
Posted Jan 11, 2022 - 16:38 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.

Maintenance Details:

Due to planned system maintenance, it may not be possible to process Charge to Bill requests via the BT Direct Billing API Gateway. Please note, the expected outage is from 12/01 00:25 up to 02:00. In the event a roll back is required, partners may experience an outage up to 03:45.

Brand Impacted: EE

Maintenance Start Date/Time: 12/01/2022 00:01

Maintenance End Date/Time: 12/01/2022 04:00

Service Impact: Partners may not be able to process Charge to Bill requests via the BT Direct Billing API Gateway between the above times.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 07, 2022 - 08:51 GMT
This scheduled maintenance affected: Direct Billing and Payforit.