Planned Maintenance: O2 Premium SMS

Scheduled for Oct 19, 22:30 BST  -  Oct 20, 06:00 BST

Scheduled

Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Premium SMS platform on the below date and time.

Change Window: 19/10/2026 22:30 (pm UK time) – 20/10/2026 06:00 (am UK time)

Impact:

There will be an outage in the form of a very brief connection drop during the maintenance window on the night of 19th October 2026.

Unfortunately we cannot give an exact time during this maintenance window for the drop(s) but binds should re-connect straight away.

Messages are not expected to be lost.

What can we tell you about this:

The activity will take place throughout the maintenance window.

There will be a brief drop and reconnection during the maintenance window.

This could impact both MO and MT submits as well as any Bulk A2P and P2A messages.

Please note:

Every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.

Kind regards

Fonix Operations Team
Posted Oct 14, 2026 - 15:31 BST
This scheduled maintenance affects: SMS Gateway and Premium SMS Gateway.