Three UK - Premium SMS - Intermittent Issues

Incident Report for Fonix Services

Investigating

Dear Customer

Please be advised that Three are currently experiencing intermittent issues, affecting MOs and billed MTs on certain shortcodes.

Some Three customers may be experiencing failures when sending MOs to shortcodes, and intermittent issues with billed MTs being successfully charged.

The issue has been raised into Three who are currently investigating.

We will let you know as soon as we have further information.

Kind regards

Fonix Operations Team

Posted Oct 02, 2026 - 09:23 BST

This incident affects: Premium SMS Gateway and Mobile Operator Connections (Three-UK).