O2 Platform Upgrade Delivery Receipt Issue

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised the fix has now been implemented and all of the pending Delivery Receipt's over this time have now been successfully processed.

Kind regards

Fonix Operations Team

Posted Apr 21, 2017 - 14:01 BST

Identified

Dear Customer

Please be advised O2 have made a platform alteration meaning that we are currently experiencing issues processing Delivery Receipts.

They are aware of the issue and are working to put a fix in place. We will confirm when the issue has been resolved.

Kind regards

Fonix Operations Team

Posted Apr 21, 2017 - 10:42 BST

This incident affected: SMS Gateway and Direct Billing.