Direct Billing Issue: Three

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised Three has confirmed the issue impacting their Direct Billing platform has now been resolved.

Kind regards

Fonix Operations Team
Posted Jul 09, 2026 - 09:45 BST

Identified

Dear Customer

Please be advised Three are currently experiencing issues on their Direct Billing platform. We have raised it into them and they are investigating.

We will update you as soon as we have any further information.

Kind regards,

Fonix Operations Team
Posted Jul 09, 2026 - 06:58 BST
This incident affected: Direct Billing.