Intermittent Direct Billing Issue: Vodafone

Incident Report for Fonix Services

Resolved

This incident has been resolved.

Posted May 04, 2021 - 12:53 BST

Identified

Dear Customer

Please be advised Vodafone are currently experiencing intermittent issues on their Direct Billing platform. We have raised it into them and they are investigating.

We will update you as soon as we have any further information.

Kind regards,

Fonix Operations Team

Posted Apr 30, 2021 - 21:15 BST

This incident affected: Direct Billing and Charity Services.