Intermittent Direct Billing Issue: EE

Incident Report for Fonix Services

Resolved

This incident has been resolved.

Posted Jan 06, 2022 - 11:15 GMT

Update

Dear Customer

Please be advised that the EE Direct Billing issue has now been resolved.

Please do not hesitate to contact us if you have any queries.

Kind regards

Fonix Operations Team

Posted Jan 06, 2022 - 07:35 GMT

Investigating

Dear Customer

Please be advised EE are currently experiencing intermittent issues on their Direct Billing platform. We have raised it into them and they are investigating.

We will update you as soon as we have any further information.

Kind regards,

Fonix Operations Team

Posted Jan 05, 2022 - 23:08 GMT

This incident affected: Direct Billing.