Vodafone Direct Billing Outage
Incident Report for Fonix Services
Resolved
Dear Customer

Please be advised Vodafone have resolved the issue impacting their Direct Billing platform.

We are seeing successful transactions processing since approximately 9pm.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted May 07, 2021 - 21:30 BST
Identified
Dear Customer

Please be advised Vodafone are currently experiencing a complete outage impacting their Direct Billing platform.

We have raised it into them and they are investigating.

As soon as we have any further information we will update you.

Kind regards

Fonix Operations Team
Posted May 07, 2021 - 19:24 BST
This incident affected: Direct Billing.