Planned Maintenance: O2 Premium SMS

Scheduled Maintenance Report for Fonix Services

Completed

The scheduled maintenance has been completed.
Posted Aug 07, 2025 - 06:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2025 - 22:30 BST

Scheduled

Dear Customer,

Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.

Maintenance Details:
Change Window: 06/08/2025 22:30 (UK Time) - 07/08/2025 06:00 (UK Time)

Impact:
There will be outage from 23:00 to 04:00 including rollback during which SMSC - (Mobile Terminating (MT) Premium Text messaging service) will be unavailable. Messages are not expected to be lost.

What can we tell you about this:
The activity will take place overnight during the maintenance window.
This will impact the PSMS platform which will see a delay with PSMS MT.

Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.

If you have any questions please contact your account manager

Kind regards,

Fonix Operations Team
Posted Aug 05, 2025 - 16:05 BST
This scheduled maintenance affected: Premium SMS Gateway.