O2 connectivity issue

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised that the O2 connectivity issue has been resolved around 00:15.

Please do not hesitate to contact us if you have any queries.

Kind regards

Fonix Operations Team
Posted Feb 18, 2026 - 00:46 GMT

Investigating

Dear Customer

Please be advised that O2 are currently experiencing a loss of connectivity on their network since 23:20 impacting MT traffic.

The issue has been raised into O2 who are currently investigating.

We will let you know as soon as we have further information.

Kind regards

Fonix Operations Team
Posted Feb 18, 2026 - 00:05 GMT
This incident affected: Mobile Operator Connections (O2-UK).