Premium SMS Outage: Sky UK

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised Sky has confirmed the issue impacting Premium MT messages was resolved at approximately 3.50pm.

We are seeing messages processing as expected.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team

Posted Apr 07, 2026 - 16:24 BST

Investigating

Dear Customer

Please be advised that Sky are currently experiencing issues on their network impacting Premium MT traffic.

The issue has been raised into Sky who are currently investigating.

We will let you know as soon as we have further information.

Kind regards

Fonix Operations Team

Posted Apr 07, 2026 - 14:50 BST

This incident affected: Mobile Operator Connections (Sky Mobile UK).