Intermittent Issue: Three Direct Billing and Premium SMS

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised we experienced an intermittent connectivity issue impacting Three Direct Billing and Premium SMS services which may have caused some requests to be delayed for up to 20 minutes.

The issue has now been resolved.

Kind regards

Fonix Operations Team

Posted Apr 30, 2025 - 10:43 BST

This incident affected: Mobile Operator Connections (Three-UK).