Planned Maintenance: O2 Premium SMS

Scheduled Maintenance Report for Fonix Services

Completed

Dear Customer

Please be advised the planned maintenance impacting the O2 Premium SMS platform has been postponed.

We will update you as soon as a new date is confirmed.

Kind regards

Fonix Operations Team
Posted Sep 02, 2025 - 11:08 BST

Scheduled

Dear Customer,

Please be advised that we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the following date and time.

Maintenance Details:
Change Window: 03/09/2025 22:30 (UK Time) - 04/09/2025 06:00 (UK Time)

Impact:
There will be an outage from 23:00 to 04:00, including rollback during which SMSC - (Mobile Terminating (MT) Premium Text messaging service) will be unavailable.

What can we tell you about this:
The activity will take place overnight during the maintenance window.
This will impact the PSMS platform which will see a delay with PSMS MT.

Please note, every effort will be made to mitigate the effect on our customers' experience during the work but a service outage is expected.

If you have any questions, please contact your account manager

Kind regards,

Fonix Operations Team
Posted Aug 29, 2025 - 14:42 BST
This scheduled maintenance affected: Premium SMS Gateway.