Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.
Maintenance Details:
Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details.
Brand Impacted: EE
Maintenance Start Date/Time: 29/09/2023 21:00
Downtime Start Date/Time: 29/09/2023 21:00
Downtime End Date/Time: 30/09/2023 01:00
Maintenance End Date/Time: 30/09/2023 05:00
Service Impact:
Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 05:00.
Kind regards
Fonix Operations Team
Posted Sep 25, 2023 - 11:42 BST
This scheduled maintenance affected: Direct Billing.