Direct Billing Issue: EE

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advise EE has confirmed the issue impacting their Direct Billing platform was resolved at 00:19.

Please do not hesitate to contact us if you need any further information.

Kind regards

Fonix Operations Team
Posted Jul 04, 2025 - 09:15 BST

Identified

Dear Customer

Please be advised EE are currently experiencing issues on their Direct Billing platform. We have raised it into them and they are investigating.

We will update you as soon as we have any further information.

Kind regards,

Fonix Operations Team
Posted Jul 03, 2025 - 23:32 BST
This incident affected: Direct Billing.