O2 Premium SMS Issue

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised that the O2 Premium SMS has been resolved at 05:10.

Please do not hesitate to contact us if you have any queries.

Kind regards

Fonix Operations Team

Posted Oct 13, 2026 - 05:44 BST

Update

We are continuing to investigate this issue.

Posted Oct 13, 2026 - 02:54 BST

Investigating

Dear Customer

Please be advised that O2 are currently experiencing issues on their network since 01:50 impacting Premium MT traffic.

The issue has been raised into O2 who are currently investigating.

We will let you know as soon as we have further information.

Kind regards

Fonix Operations Team

Posted Oct 13, 2026 - 02:53 BST

This incident affected: Mobile Operator Connections (O2-UK).