Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance has been completed successfully.

There was no interruption to service during the maintenance window.

Please ensure you check all services are operating as expected and billing correctly.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 20, 2022 - 18:54 GMT
Scheduled
Dear Customer

Please be advised we will be undertaking planned maintenance impacting our Direct Billing platform on the below date and time.

The maintenance is a required upgrade, mandated by EE, to update and replace the security credentials for each merchant service running through the EE Direct Billing platform.

There is no anticipated impact to service during the maintenance window, however, please ensure you check all services are billing correctly and operating as expected once the release is complete.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 17, 2022 - 11:11 GMT
This scheduled maintenance affected: Direct Billing and Payforit.