Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 01, 2024 - 02:00 GMT
Scheduled
Dear Customer
Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.
Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details.
Maintenance Start Date/Time: 01/03/2024 02:00 AM Downtime Start Date/Time: 01/03/2024 02:00 AM
Downtime End Date/Time: 01/03/2024 03:15 AM Maintenance End Date/Time: 01/03/2024 04:00 AM
Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 04:00:00 AM UTC + 0.
Kind regards
Fonix Operations Team
Posted Feb 28, 2024 - 15:20 GMT
This scheduled maintenance affected: Direct Billing.