O2 Outage

Incident Report for Fonix Services

Resolved

Dear Customer,

O2 have confirmed that this issue is now resolved.
MO SMS and DLRs were kept in retry, so were not lost.

Kind Regards,
Fonix Operations

Posted Oct 22, 2026 - 16:29 BST

Investigating

Dear Customer

Please be advised that O2 are currently experiencing issues on their network since 13:30 impacting all platforms; Bulk, MO traffic, Premium MT and carrier billing traffic.

The issue has been raised into O2 who are currently investigating.

We will let you know as soon as we have further information.

Kind regards

Fonix Operations Team

Posted Oct 22, 2026 - 14:03 BST

This incident affected: Mobile Operator Connections (O2-UK).