Three: Direct Billing Outage
Incident Report for Fonix Services
Resolved
Dear Customer

Please be advised Three have confirmed the issue impacting their Direct Billing platform was resolved at approximately 9.45am.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Apr 08, 2021 - 10:56 BST
Identified
Dear Customer

Please be advised Three are experiencing a complete outage impacting their Direct Billing platform since approximately 9.15am.

We have raised it into them and they are investigating.

As soon as we have any further information we will update you.

Kind regards

Fonix Operations Team
Posted Apr 08, 2021 - 09:35 BST
This incident affected: Direct Billing.