Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Aug 10, 2022 - 13:42 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.

Maintenance Details:

Due to planned system maintenance, it may not be possible to process Charge to Bill requests via the BT Direct Billing API Gateway. Please note, we do not expect this change to have an outage however, the previous instance did cause an issue and this communication is precautionary. Work is taking place from 02/08 22:15 up to 23:59 that may cause issues. In the event a roll back is required, partners may experience issues up to 03/08 06:00.

Brand Impacted: EE

Maintenance Start Date/Time: 02/08/2022 22:00

Maintenance End Date/Time: 03/08/2022 06:00

Service Impact:

Partners may not be able to process Charge to Bill requests via the BT Direct Billing API Gateway between the above times.

Kind regards

Fonix Operations Team
Posted Jul 28, 2022 - 10:50 BST
This scheduled maintenance affected: Direct Billing.