Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 22, 2024 - 22:00 BST
Scheduled
Dear Customer
Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.
Maintenance Details: Please note, due to system maintenance, there may be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Mobile carrier billing API requests. See below for further details.
Downtime End Date/Time: 23/07/2024 02:00 AM Maintenance End Date/Time: 23-07-2024 04:00 AM
Service Impact: Errors will be returned when sending Mobile Carrier billing API requests to the BT API Gateway during the downtime period(s) stated above. In the event of a rollback, errors may be observed up to 04:00 AM.
Kind regards
Fonix Operations Team
Posted Jul 17, 2024 - 15:39 BST
This scheduled maintenance affected: Direct Billing.