Planned Maintenance: O2 Premium SMS

Scheduled Maintenance Report for Fonix Services

Completed

The scheduled maintenance has been completed.
Posted Oct 14, 2025 - 06:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 13, 2025 - 22:30 BST

Scheduled

Dear Customer,

Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.

Maintenance Details:
Change Window: TONIGHT 13/10/2025 22:30 (UK Time) - 14/10/2025 06:00 (UK Time)

Impact:
There will be outage from 23:00 to 04:00 including rollback during which SMSC - (Mobile Terminating (MT) Premium Text messaging service) will be unavailable. This will begin initially with some intermittent impact followed by the outage.

What can we tell you about this:
The activity will take place overnight during the maintenance window.
This will impact the PSMS platform which will see a delay with PSMS MT.

Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.

If you have any questions please contact your account manager

Kind regards,

Fonix Operations Team
Posted Oct 13, 2025 - 11:04 BST
This scheduled maintenance affected: Premium SMS Gateway.