Direct Billing Issue: Vodafone

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised that the issue impacting Vodafone Direct Billing appears to have been resolved at approximately 3:30 AM.

Please do not hesitate to contact us if you have any queries.

Kind regards

Fonix Operations Team
Posted Oct 11, 2026 - 10:19 BST

Identified

Dear Customer

Please be advised Vodafone are currently experiencing issues on their Direct Billing platform. We have raised it into them and they are investigating.

We will update you as soon as we have any further information.

Kind regards,

Fonix Operations Team
Posted Oct 10, 2026 - 23:35 BST
This incident affected: Direct Billing.