In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 22:30 BST
Apr 02, 2025 - 22:30 BST
Scheduled - Dear Customer,
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.
Maintenance Details:
Change Window: 02/04/2025 22:30 (UK Time) - 03/04/2025 06:00 (UK Time)
Impact:
There will be an outage from 23:00 to 04:00 including rollback during which, Mobile Terminating (MT) Premium Text messaging services, will be unavailable. This will begin initially with some intermittent impact followed by the outage.
What can we tell you about this:
Messages are not expected to be lost. The activity will take place overnight during the maintenance window. Carrier Billing is not impacted by this work although it may impact any receipt messages that are sent via PSMS MT and services utilising PSMS fallback codes.
Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.
If you have any questions please contact your account manager
Kind regards,
Fonix Operations Team
Apr 2, 2025 22:30 - Apr 3, 2025 06:00 BST
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.
Maintenance Details:
Change Window: 02/04/2025 22:30 (UK Time) - 03/04/2025 06:00 (UK Time)
Impact:
There will be an outage from 23:00 to 04:00 including rollback during which, Mobile Terminating (MT) Premium Text messaging services, will be unavailable. This will begin initially with some intermittent impact followed by the outage.
What can we tell you about this:
Messages are not expected to be lost. The activity will take place overnight during the maintenance window. Carrier Billing is not impacted by this work although it may impact any receipt messages that are sent via PSMS MT and services utilising PSMS fallback codes.
Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.
If you have any questions please contact your account manager
Kind regards,
Fonix Operations Team
Apr 2, 2025 22:30 - Apr 3, 2025 06:00 BST
About This Site
Welcome to the Fonix Mobile Live Operations Status Page. The Fonix Operations team will update this site with critical issues and service affecting incidents that impact any of our products. All scheduled maintenance and completion confirmations will also be recorded on this page for your convenience. To get live status updates on any of the below products, please click on the button at the top of the page and submit your email address.
SMS Gateway
?
Operational
Premium SMS Gateway
?
Under Maintenance
Direct Billing
?
Operational
Campaign Manager Platform
?
Operational
Mobile Operator Connections
Operational
O2-UK
?
Operational
Three-UK
?
Operational
EE-UK (T-Mobile & Virgin)
?
Operational
EE-UK (Orange)
?
Operational
Vodafone-UK
?
Operational
Sky Mobile UK
?
Operational
Virgin Mobile UK
?
Operational
Plan-UK
?
Operational
eir-IE
?
Operational
Three-IE
?
Operational
Vodafone-IE
?
Operational
Virgin Media IE
?
Operational
Tesco-IE
?
Operational
Sky-IE
Operational
Voice Shortcodes
?
Operational
Operator Age Verification
?
Operational
Charity Services
Operational
SMPP Connections
Operational
Compliance
Operational
International
Operational
Ireland
Operational
Austria
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance: Three Direct Billing Apr 9, 2025 22:50 - Apr 10, 2025 06:15 BST
Dear Customer
Please be advised we have received the following notification from Three regarding planned maintenance impacting their Direct Billing platform on the below date and time.
Maintenance Details:
We are performing a normal change at our end which may cause potential impact to Direct Carrier Billing Services.
Start - 09/04/2025 10:50 PM
End - 10/04/2025 6:15 AM
Kind regards,
Fonix Operations Team
Posted on Apr 02, 2025 - 11:06 BST
Please be advised we have received the following notification from Three regarding planned maintenance impacting their Direct Billing platform on the below date and time.
Maintenance Details:
We are performing a normal change at our end which may cause potential impact to Direct Carrier Billing Services.
Start - 09/04/2025 10:50 PM
End - 10/04/2025 6:15 AM
Kind regards,
Fonix Operations Team
Posted on Apr 02, 2025 - 11:06 BST