In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 01, 2025 - 21:00 BST
Jul 01, 2025 - 21:00 BST
Scheduled - Dear Customer,
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.
Maintenance Details:
Change Window: 01/07/2025 21:00 (pm UK time) – 02/07/2025 06:00 (am UK time)
Impact:
There will be an outage in the form of a brief connection drop during the maintenance window, specifically around midnight to 1am. Unfortunately we cannot give an exact time during this maintenance window for the drop(s) but binds should re-connect straight away. Messages are not expected to be lost
What can we tell you about this:
The activity will take place throughout the maintenance window. There could be a brief drop and reconnection during the maintenance window. This could impact both PSMS MO and PSMS MT submits as well as any Bulk A2P and P2A messages.
Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.
If you have any questions please contact your account manager
Kind regards,
Fonix Operations Team
Jul 1, 2025 21:00 - Jul 2, 2025 06:00 BST
Please be advised we have received the following notification from O2 regarding planned maintenance impacting their PSMS platform on the below date and time.
Maintenance Details:
Change Window: 01/07/2025 21:00 (pm UK time) – 02/07/2025 06:00 (am UK time)
Impact:
There will be an outage in the form of a brief connection drop during the maintenance window, specifically around midnight to 1am. Unfortunately we cannot give an exact time during this maintenance window for the drop(s) but binds should re-connect straight away. Messages are not expected to be lost
What can we tell you about this:
The activity will take place throughout the maintenance window. There could be a brief drop and reconnection during the maintenance window. This could impact both PSMS MO and PSMS MT submits as well as any Bulk A2P and P2A messages.
Please note, every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.
If you have any questions please contact your account manager
Kind regards,
Fonix Operations Team
Jul 1, 2025 21:00 - Jul 2, 2025 06:00 BST
About This Site
Welcome to the Fonix Mobile Live Operations Status Page. The Fonix Operations team will update this site with critical issues and service affecting incidents that impact any of our products. All scheduled maintenance and completion confirmations will also be recorded on this page for your convenience. To get live status updates on any of the below products, please click on the button at the top of the page and submit your email address.
SMS Gateway
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Operational
Premium SMS Gateway
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Under Maintenance
Direct Billing
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Operational
Campaign Manager Platform
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Operational
Mobile Operator Connections
Operational
O2-UK
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Operational
Three-UK
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Operational
EE-UK (T-Mobile & Virgin)
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Operational
EE-UK (Orange)
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Operational
Vodafone-UK
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Operational
Sky Mobile UK
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Operational
Virgin Mobile UK
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Operational
Plan-UK
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Operational
eir-IE
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Operational
Three-IE
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Operational
Vodafone-IE
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Operational
Virgin Media IE
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Operational
Tesco-IE
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Operational
Sky-IE
Operational
Voice Shortcodes
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Operational
Operator Age Verification
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Operational
Charity Services
Operational
SMPP Connections
Operational
Compliance
Operational
International
Operational
Ireland
Operational
Austria
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance: Campaign Manager Update Jul 28, 2025 17:00-19:00 BST
Dear Customer,
We wanted to let you know that on 28th July, we’ll be switching off the classic mode of the platform design for Campaign Manager. From this date, only the new design will be available.
The Reporting, Winner Picker, Live Page and Accounts sections will still be accessible in both the classic and new design. We will keep you updated and confirm when these areas will have the new design in place.
What’s changing?
- From 28th July, Campaign Manager will only be available in the new design.
- One month before the switch, we’ll automatically move all users to the new design to help ease the transition.
- Any new users added to your account will already see the platform in the new design by default from today.
We’re continually working to improve the new design and would love to hear what you think. Your feedback helps us shape a better experience for everyone.
If you have any questions or need support ahead of the change, just drop us a message at product@fonix.com.
Kind regards,
Fonix Operations Team
Posted on Apr 28, 2025 - 14:55 BST
We wanted to let you know that on 28th July, we’ll be switching off the classic mode of the platform design for Campaign Manager. From this date, only the new design will be available.
The Reporting, Winner Picker, Live Page and Accounts sections will still be accessible in both the classic and new design. We will keep you updated and confirm when these areas will have the new design in place.
What’s changing?
- From 28th July, Campaign Manager will only be available in the new design.
- One month before the switch, we’ll automatically move all users to the new design to help ease the transition.
- Any new users added to your account will already see the platform in the new design by default from today.
We’re continually working to improve the new design and would love to hear what you think. Your feedback helps us shape a better experience for everyone.
If you have any questions or need support ahead of the change, just drop us a message at product@fonix.com.
Kind regards,
Fonix Operations Team
Posted on Apr 28, 2025 - 14:55 BST